We’re here to help you
We’re here to help you
At Make Safe Oz, we’re not your average emergency response crew — and that’s by design. Every person who shows up to site is one of our own. No subcontractors, no guesswork. Our team is made up of qualified tradies — from sparkies and chippies to specialists in solar, batteries, and more. We know the gear, know the standards, and get the job done properly.
We’re more like a family than a workplace. Over time, we’ve built a crew based not just on trade qualifications, but on the right attitude. Every team member brings reliability, positive energy, and a genuine care for our clients — not just during the good times, but when things go wrong. When you call Make Safe Oz, you’re getting people who back their skills with compassion and pride.
At Make Safe Oz, we’re not your average emergency response crew — and that’s by design. Every person who shows up to site is one of our own. No subcontractors, no guesswork. Our team is made up of qualified tradies — from sparkies and chippies to specialists in solar, batteries, and more. We know the gear, know the standards, and get the job done properly.
We’re more like a family than a workplace. Over time, we’ve built a crew based not just on trade qualifications, but on the right attitude. Every team member brings reliability, positive energy, and a genuine care for our clients — not just during the good times, but when things go wrong. When you call Make Safe Oz, you’re getting people who back their skills with compassion and pride.
Communication
We communicate clearly and proactively with both clients and insurance builders. Whether it’s explaining next steps to a homeowner or updating a builder on site progress, we ensure every message is timely, professional, and easy to understand.
Communication
We communicate clearly and proactively with both clients and insurance builders. Whether it’s explaining next steps to a homeowner or updating a builder on site progress, we ensure every message is timely, professional, and easy to understand.
Communication
We communicate clearly and proactively with both clients and insurance builders. Whether it’s explaining next steps to a homeowner or updating a builder on site progress, we ensure every message is timely, professional, and easy to understand.
Quick Respnse
Speed matters. We respond quickly to job requests, emergencies, and updates — helping insurance builders meet their SLAs and giving clients peace of mind when it counts most.
Quick Respnse
Speed matters. We respond quickly to job requests, emergencies, and updates — helping insurance builders meet their SLAs and giving clients peace of mind when it counts most.
Quick Respnse
Speed matters. We respond quickly to job requests, emergencies, and updates — helping insurance builders meet their SLAs and giving clients peace of mind when it counts most.
KPI'S
We work to meet — and exceed — the KPIs set by insurance builders, including turnaround times, communication quality, and attendance benchmarks. These standards keep us sharp and accountable, and ensure consistent, high-quality service.
KPI'S
We work to meet — and exceed — the KPIs set by insurance builders, including turnaround times, communication quality, and attendance benchmarks. These standards keep us sharp and accountable, and ensure consistent, high-quality service.
KPI'S
We work to meet — and exceed — the KPIs set by insurance builders, including turnaround times, communication quality, and attendance benchmarks. These standards keep us sharp and accountable, and ensure consistent, high-quality service.
Clear documentation
Our reports are structured for clarity and action. With photos, diagrams, and straightforward explanations, we provide the documentation insurance builders need to make quick, confident decisions — and clients can easily follow the process too.
Clear documentation
Our reports are structured for clarity and action. With photos, diagrams, and straightforward explanations, we provide the documentation insurance builders need to make quick, confident decisions — and clients can easily follow the process too.
Clear documentation
Our reports are structured for clarity and action. With photos, diagrams, and straightforward explanations, we provide the documentation insurance builders need to make quick, confident decisions — and clients can easily follow the process too.
Are Values and KPI's
Are Values and KPI's
At Make Safe Oz, our core values start with one simple thing: communication. We know that in emergency situations, clear and fast communication is everything. Whether it's with our clients, insurers, or on-site teams, staying connected ensures that nothing falls through the cracks and every job gets handled with urgency and care. We're not here to overcomplicate things — we just believe in picking up the phone, sending the update, and keeping everyone in the loop.
At Make Safe Oz, our core values start with one simple thing: communication. We know that in emergency situations, clear and fast communication is everything. Whether it's with our clients, insurers, or on-site teams, staying connected ensures that nothing falls through the cracks and every job gets handled with urgency and care. We're not here to overcomplicate things — we just believe in picking up the phone, sending the update, and keeping everyone in the loop.
Our KPIs aren’t just numbers to tick off — they’re how we measure the protection we provide. Quick response times, reliable attendance, clear documentation — these are all tied to how well we deliver on our promise of emergency building services. For us, hitting those KPIs means people are getting help fast, properties are being made safe, and insurers have what they need without delay. It’s not just about meeting expectations, it’s about owning the responsibility that comes with the work we do.
Our KPIs aren’t just numbers to tick off — they’re how we measure the protection we provide. Quick response times, reliable attendance, clear documentation — these are all tied to how well we deliver on our promise of emergency building services. For us, hitting those KPIs means people are getting help fast, properties are being made safe, and insurers have what they need without delay. It’s not just about meeting expectations, it’s about owning the responsibility that comes with the work we do.
